TRANSTEV

OVERVIEW
TranStev is a passenger transportation company based in Melbourne, Victoria. With humble beginnings, the company has grown to become the preferred passenger transportation solution of choice for both private and commercial sectors.

OUR VISION

TranStev aims to provide affordable, one-stop passenger transportation services for all needs in and around Melbourne. We strive to be the most successful transportation company in the regional industry. Continually improve our market share by offering competitive rates in conjunction with superior service by optimal use of available resources, innovation and cost-saving initiatives.


COMPANY VALUES

TranStev operates by our essence of the company’s identity

• Maintaining service excellence.
• Providing superior transport solutions that caters to each customer’s needs and demand
• Handling staff and customers with respect and honesty
• Appointing high-quality staff (vetted by background checks)
• Consistently developing new and innovative ways to safely and cost-effectively transport passengers
• A dedicated, personalised service

OUR SERVICES

TranStev offers the following services:

• Airlines Crew Transfer
• Airport Transfers
• Point to Point Pickups
• Private Functions
• Chauffer Services
• Tours & Travels

SERVICE DELIVERY

TranStev ensure a high quality, efficient and prompt service, our vehicles are regularly serviced and strictly maintained according to manufacturer maintenance schedules. An intensive training supports the excellent standard of our fleet.

PERFORMANCE TRACKING
TranStev ensure an optimal streamlined service by: -

• Details of each trip are recorded and assessed to ensure the safety of the drivers, vehicles and passengers transported
• Delivery times on all routes strictly monitored
• All vehicles equipped with mobile phones, two-way Radios, and satellite tracking. These measures to ensure that passengers arrive safely and on time and we constantly aware of the location of our vehicles. In addition, we provide our clients with detailed route analysis reports ensuring an efficient service.

HEALTH AND SAFETY

TranStev vehicles are comprehensively insured and include passenger and public liability insurance. We also have implemented great occupational health and safety procedures. A strict Alcohol and Drug Policy, and random checks are implemented throughout TranStev all personnel. A policy of “Zero Tolerance” is enforced. All company drivers have valid professional driving permits by regulators.


TranStev ensures administrative accountability and exceptional client service. Outside specialists provide continual in-service training to all staff which related to labour relations and law. Administrative control is significant to us and functions at the highest level possible. These are to ensure accuracy in invoicing clients. Our prices are competitive, but at the same time TranStev driven by a goal to consistently provides you with a professional service. TranStev will ensure that you travel with a piece of mind, and at the same time building and establishing a strong relationship with our clients throughout Melbourne.